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Blog

Being a Parts Specialist

GP-PartsDirect is the parts distribution and parts retail division of General Parts, we have been serving the foodservice equipment repair industry for over 80 years. Critical to our service offering are our Parts Specialists who we like to think of as an extra pair of hands for our customers! We are proud of our Parts Specialist team and wanted to shine a light of what their role involves.
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Choosing a piece of restaurant equipment can be a long and painstaking process. Consideration must be given not only to functionality but also to reliability, size, installation requirements and operating costs. The final decision is often the one that offers the best return on your investment.
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supporting These Great Brands and Many More

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customer testimonials

  • LAURIE

    Hey Joe...I just wanted to say that I appreciate your quick responses to my questions....I appreciate that you take extra good care of us at Engels. Have a great Tues....

  • CARRIE D

    Just wanted to drop you a line concerning one of your parts reps, her name is Linda Crimm. Linda went above and beyond trying to find a part for me as well as having such a fun and pleasant disposition. Linda sent emails and tried to track down a certain bracket that I needed and was very helpful by sending pics back and forth with me until we succeeded. I realize may be part of her job but I just wanted to let you know what a pleasant experience finding an elusive part. She was great! Thank you for having a great employee as well as being knowledgeable.

  • LAURIE

    Hi Ivan...I just wanted to take a brief second to let you know how much I appreciate YOU...I know there are times that I seem short in my emails and I don't mean to be but I am just trying to get stuff done and move onto the next.
Anyways I just wanted to let you know that you are awesome to work with and I appreciate everything that you do. You are extremely knowledgeable and accommodating. Your communication is superior hands down!
Please forward onto your manager so they are aware that you are a huge asset
Have a great Weds...

  • TERRY LOSO - COLLEGE OF ST BENEDICTS

    Hi Richard just want to drop you a line and let you know I am retiring as of May 13th. I do not know whom will be my successor for now you will be hearing from Brian Welsh. I want you to know it has been a real pleasure working with you. You have always went the extra mile to help me in any way you could. I will miss working with you. I will still have my cell number so if your ever up this way give me a call and I will buy you lunch. I know we have never met but it seems like we have known each other for years. Once again thanks for all the great service you have given me. Have a great summer.

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